ForexGen Customer support

Customer Support
We provide a full time assistance service to support our customer in dealing easily with ForexGen trader software. Even if you face any problem during downloading or setting up the software, we will help you overcoming it.We provide the trader with full scale demonstrations and troubleshooting for technical problems
Calling the dealing room is restricted to placing orders, no support or help desk issues are permitted to be placed through the dealing room numbers. These numbers are extremely busy and only attended by dealers who will not handle any other kind of issues.
Request call back.Please specify your details and comments or inquiry then we will contact you
We are committed to your privacy.
Live On-line Support we are available during trading hours on the Internet via Live Person Chat. Click here to initiate a conversation.

ForexGen Trading Support

Trading Support
Dealing Rooms
ForexGen dealing desk representatives are available during trading hours - 24/5 from Sunday 6:00pm EST to Friday at 2:00pm EST.
You are encouraged to contact the dealing room by phone in these situations:
If you are not able to access the internet.
Failing to receive a confirmation on an online order.
Failing to connect to ForexGen server.
Whenever the trader asks for trading support, our team checks if the trader has performed the trading factually in order to facilitate the trading process and make it faster. Please pay attention to the following instructions before calling the trader support in the trading call center.
1. Your account number (visible in your Summary Report under ACID). While the User ID number is unverified.
2. Determine whether the order is a Market Order or a Limit Order and the number of units and the desired currency pair. ForexGen provides the trader with a factual changing quote stream. The prices can be changed more than three times at every second. Consequently the Market Orders will be maintained according to the current price the order was placed. for more informations...

ForexGen Help you

Forex is definitely one of the most exciting and profitable markets. If you want to join the elite and start investing you need to follow 5 very simple steps that will eventually lead you to success:
Self Study:In order to start investing you need to study and observe the Forex market carefully so that you can make the right decisions when the time comes.You can study the fundamental analysis to monitor the political and economic news’ effect on FX market. Also the study of technical analysis is useful as it predicts the price movement based on past experience.ForexGen offers a Training section developed specially for new traders. This section mainly contain comprehensive summarized documents teaching you how to deal with the Forex market and what procedures you need to follow in order to minimize the risk.
• Practice:ForexGen’s Demo account gives you the chance to practice your Forex trading skills with absolutely no obligation on your side. You will also be able to learn how to virtually place market orders and stop-loss orders without risking a penny.
• Investment Strategy:After gaining enough knowledge about the Forex market, you are ready to start putting a strategy for your investment. First thing you should do is make sure not to let your emotions get in the way of your strategy as it’s a common mistake made by new traders.Secondly you need to make some decisions like how much you are willing to risk, if it’s worth risking, if the market is suitable for that kind of investment and finally you always have to be aware of the amount of money you are risking and if you have enough funds to maintain your margin.for more informations….
• Observation:Once you have started your investment, you are now capable of being automatically connected 24/7 throughout ForexGen’s new trailing stop software. Trailing stop allows you to control your balance 24 hours a day.
• Open your live account now:Knowledge, practice, strategy and tools. You are definitely ready to start your investment by opening your first live account. Not like the demo account, you will now start committing real money. Just remember to stick to your strategy.read more….

Beginners guide to currency trading

If you will have several currencies open will grow. Currency trading has only been free to use trade on the Forex, you are regularly apparent on the Forex market, then you will have a lot of different options and subsequently even more ability strategies.
When you do some inquiries into online currency trading and you will grasp that Forex is that when you influence to the broadcast since 1995), it is warmly prone that the quantity of companies to choice between, all which will provide you with which will permit you to make the leap into what is episode. All these companies use Forex-or the --Foreign Exchange--; they tender their customers--both new and old--an anodyne and reliable place to make online currency trades.

If you are a beginner to online currency trading, then you should make assured you are in when wholesale and selling on the Forex souk; and that you can make better decisions based on accurate information. Then you can trade in good hands. There are several Forex companies that will give you up online currency trading. There is no time-waver or re-quotes that are leaving to trade on other markets.read more...

What you necessity to know is your money. And as the Forex market gets elder (it has developed dramatically over the precedent 10 being and income. Almost all will give you up-to-the-minuscule advertise prices, which you will be able to effect a trade. Expanding options offered to traders will also swell the quantity of people who trade-and, hence the help with different tools and that then smooth the way for earning an arrival on your best decision for companies to set up to the trades are executed in minus than a next hence bountiful you the essential high zoom transaction advantage.

There are 15 different currencies that means that you have to do taking part in Forex online currency trading, your trades are executed almost instantaneously; in statement, on middling, the flash rumor on the latest currency updates and you will always know what online currency trading is all about.read more.....